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Easy Returns
Feel free to try it on— every style we make is crafted with care and we're proud of our high standard of quality. We understand if your new purchase doesn't work out the way you imagined, so we've made the return process easy.
Bring It to a Boutique
Our sales associates will be happy to help you with your return at any one of our Chico's boutiques. If your purchase was made at a Chico's Outlet, we can help you at any Chico's Outlet. Click here to find the boutique or outlet nearest you.
Make a Return by Mail
If you prefer to send your return by mail, please affix the Prepaid Return Shipping Label that we provided, along with your invoice, to the box and drop off your package in the U.S. mail. Please note that when we receive your return, we'll deduct $7.00 from your refund for handling fees.
Please ship returns to:
Chico's
1020 Barrow Industrial Parkway
Winder, GA 30680
Chico's No Problem 90 Day Return Policy
Returns made within 90 days of purchase are graciously accepted! Merchandise must be unworn and unwashed or defective. Catalog and website merchandise may be returned to any store (excluding outlets) or to Chico's Returns Dept., 1020 Barrow Industrial Pkwy, Winder, GA 30680-3891. Returns made with the original receipt will be refunded in the original tender. Returns without the original receipt will be refunded at the current selling price in the form of a merchandise credit.
Chico's Price Adjustment Policy
We will gladly adjust the price of an item if it decreases within 14 days of your original purchase! A one time price adjustment may be made by calling 888.855.4986. Online or catalog purchases are not eligible for adjustment in our stores
Making an international return?
Please keep in mind that returns are subject to applicable duty and tax charges in accordance with law.
Please don't hesitate to contact us with any questions—we're just a phone call or email away. Phone: 1.888.855.4986 (TDD: 1.888.550.5559). Email: customerservice@chicos.com



