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Our values — beautiful apparel, exceptional service and deep appreciation for our customers — are the heart of our business. Use the links to the left to learn about our policies, or contact us by email or phone with any questions or suggestions.

Toll Free Customer Service: 888.855.4986 Click to Chat
   
Customer Service Phone Hours: 8 a.m. - 2 a.m. EST
7 days a week
Sales and Live Chat Hours:   24 hours
7 days a week
Customer Service email: customerservice@chicos.com
24 hours
7 days a week
   
Mailing Address: Chico's
11215 Metro Parkway
Fort Myers, FL 33966
United States
Phone: 239.277.6200
TDD Phone: 888.550.5559
Help for Our Associates

If you're an employee of Chico's, White House | Black Market or Soma Intimates and find yourself in an emergency situation, such as a natural disaster, please give us a call at 877.488.6975. We're always here to help our associates in any way we can.